Getting around by bus

Getting around on buses can be convenient and easy when you have the right information for your journey.

Learn more about planning ahead with Adelaide Metro to make your trip as smooth as possible.

Using Adelaide Metro buses

Using Adelaide Metro services is simple. You can follow these easy steps from the Adelaide Metro website, to ensure a safe and enjoyable journey.  

Tickets and fares

metroCARD

metroCARD is the smartcard ticketing system used to pay for travel on public transport in Adelaide. Visit Adelaide Metro’s website for more information on getting and managing your metroCARD.

MetroTicket

If you don’t have a metroCARD or use public transport infrequently, you can purchase the following tickets using exact change (or close to) from the driver on board:

  • Singletrip tickets (valid for 2 hours)
  • Daytrip tickets (valid all day on the day of validation, until 4am next morning)

Fares

Visit Adelaide Metro’s Fares page to learn more about fare options for adult, concession, student and senior travellers, and metroCARD users.

Accessibility and disability

The Adelaide Metro network strives to provide accessible transport services that meets the needs of people with a disability, seniors and those travelling with the assistance of mobility aids.

Visit Adelaide Metro’s website for more information:

 

Safety and Security

We provide a safe and secure environment for public transport users and work with the South Australian Public Transport Authority to review strategies to improve safety and security across the public transport network.

Learn more about safety and security when using Adelaide Metro services.

Customer service

We care about people’s experiences and listening to our customer’s feedback for continuous improvement.

We’re committed to delivering public transport that makes people feel safe, welcome, comfortable and reliable, in line with standards set by the South Australian Public Transport Authority (SAPTA) and our Customer Service Plan.

Timetables and maps

Network map

Busways operates services for Adelaide Metro’s Outer South bus region. Use
Adelaide Metro’s network map to help navigate the public transport network.

ADELAIDE METRO NETWORK MAP


Interchange maps

Find your service location or stop at an interchange.

ADELAIDE METRO INTERCHANGE MAPS


My next service

Find your nearest stop and service in Real-Time using Adelaide Metro’s
’My next service’tool.

ADELAIDE METRO MY NEXT SERVICE

Our Networks

Our networks

Busways is Australia’s largest private bus operator currently operating bus services in New South Wales and South Australia.

We’re focussed on delivering quality services, innovation and continuous enhancements in our contracted regions for our clients and communities.

New South Wales

Delivering reliable and seamless customer journeys for over 80 years

We operate route and school bus services across our contracted regions in the Central Coast, North Coast, North Shore and West, and Western Sydney which includes an integrated on-demand bus service in The Ponds.

We’re also managing industry trials of new technology, such as Australia’s first Regional Automated Vehicle Trial in Coffs Harbour.

Customer info

Learn more about our networks in NSW.

VISIT BUSWAYS NSW

South Australia

Driving innovative and responsive improvements to the network

We operate bus services in the Adelaide Metro Outer South bus region. The network covers 8.6 million kilometres per year from two depots - Lonsdale and Seaford.

Working with the South Australian Government, our focus is to provide better public transport services that more people will use and improve the customer experience for bus users.

Customer info

Learn more about our networks in SA.

VISIT BUSWAYS SA

Coffs Harbour gets on board with real-time tracking

Busways' Regional Operations Manager Mark Lawrence joined Minister for Regional Transport and Roads Paul Toole and Coffs Harbour MP Gurmesh Singh in Coffs Harbour on 26 July to announce the first phase of the Transport Connected Bus program, a significant investment in regional transport operations.

Coffs Harbour will be one of the first regional centres in the State where customers can track the arrival of their bus and get an indication of available seating in real time.

Busways' Customer Service Officer named Trainee of the Year

One of Busways’ Customer Service Officer’s Renee Rizzardo has been named Trainee of the Year for Central & Northern Sydney Region in the NSW Training Awards 2020.

Renee is the Sydney Trainee of the Year for the Certificate III in Customer Engagement and is now the winner across all Certificate course categories in the region. 

An incredible achievement, Renee said it wouldn’t have been possible without the support from her mentors at Busways.

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