Getting around on buses can be convenient and easy when you have the right information for your journey.
Learn more about planning ahead with Adelaide Metro to make your trip as smooth as possible.
- Using Adelaide Metro buses
Using Adelaide Metro services is simple. You can follow these easy steps from the Adelaide Metro website, to ensure a safe and enjoyable journey.
- Tickets and fares
metroCARD is the smartcard ticketing system used to pay for travel on public transport in Adelaide. Visit Adelaide Metro’s website for more information on getting and managing your metroCARD.
If you don’t have a metroCARD or use public transport infrequently, you can purchase the following tickets using exact change (or close to) from the driver on board:
- Singletrip tickets (valid for 2 hours)
- Daytrip tickets (valid all day on the day of validation, until 4am next morning)
Visit Adelaide Metro’s Fares page to learn more about fare options for adult, concession, student and senior travellers, and metroCARD users.
- Accessibility and disability
The Adelaide Metro network strives to provide accessible transport services that meets the needs of people with a disability, seniors and those travelling with the assistance of mobility aids.
Visit Adelaide Metro’s website for more information:
- Accessibility guides on travelling with wheelchairs, using motorised mobility devices and priority seating
- Planning an accessible journey
- Design standards for accessible public transport
- Safety and Security
We provide a safe and secure environment for public transport users and work with the South Australian Public Transport Authority to review strategies to improve safety and security across the public transport network.
Learn more about safety and security when using Adelaide Metro services.
- Customer service
We care about people’s experiences and listening to our customer’s feedback for continuous improvement.
We’re committed to delivering public transport that makes people feel safe, welcome, comfortable and reliable, in line with standards set by the South Australian Public Transport Authority (SAPTA) and our Customer Service Plan.