Our company

At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.

For over 80 years, we’ve delivered a professional, reliable standard of service. We currently operate bus service contracts for Transport for NSW in Western Sydney, North Shore and West, Central Coast and North Coast and the South Australian Public Transport Authority in Adelaide’s Outer South.

With a team of more than 2,800 people, committed to transporting over 46.9 million passengers boarded annually, we pride ourselves on taking a proactive approach to public transport delivery to ensure that the customer journey is seamless as possible.

  • 2,800+ employees
  • 20 bus depots
  • 72,400,000+ KMs Travelled Annually
  • Australian family-owned
  • Third generation leadership
  • 1,350+ buses in fleet

We believe people need great public transport, and we relish the challenge to deliver the best experience possible to our customers and clients.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

Hire car service commences

1942

Acquisition of Parramatta Villawood Bus Service

1958

Acquisition of Campbelltown Bus Service

1965

Paramatta Villawood Bus Service sold

1978

Riverstone Bus Company acquired

1984

Busways' corporate name established

1988

Peninsula Bus Lines acquired

1994

Busways is a key transport provider at the Sydney 2000 Olympics

2000

Busways wins SMBSC1 in Western Sydney

2012

Busways 75 years

2018

Busways wins AV Trial contract

2018

Cooee Busways launches in North Coast

2019

Cooee Busways On Demand service launches in The Ponds

2019

Busways is awarded Adelaide Metro’s Outer South Contract

2020

Busways wins GSBC7 contract in Sydney’s North Shore

2021

Our expertise

Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.

  • Public transport
  • On Demand
  • Bus charters
  • Customer experience
  • School buses
  • Network planning
  • Scheduling
  • Asset management

I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.

Byron Rowe
Executive Chair Busways Board

The latest at Busways

Annual Fare Increase

Annual Fare Increase

Jun 30, 2025, 11:00am

From Tuesday 1 July 2025, there will be a Consumer Price Index adjustment to fares  affecting our South Australia services. For details click here.… read more

Ryde Welcome to Country

A year of learning and progress in Busways’ reconciliation efforts

Jun 30, 2025, 12:00am

In a week that marks meaningful reconciliation progress one year on from the launch of Busways Reflect Reconciliation Action Plan (RAP), Busways… read more

meet the fleet

Come and meet the new fleet - 12 July - Western Sydney

Jun 27, 2025, 8:39am

Join Transport for NSW and Busways on Saturday 12 July from 10am to 2pm to celebrate the launch of Western Sydney’s new buses and new bus routes.… read more