Our company

At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.

For over 76 years, we’ve delivered a professional, reliable standard of service across our contracted regions including Western Sydney, the Central Coast and North Coast.

With a team of over 1,500 people, committed to transporting over 21 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.

  • +1500 employees
  • 16 bus depots across NSW
  • +21 million customer journeys
  • Australian family-owned
  • Third generation leadership
  • +750 buses in fleet

Busways’ vision is to provide exceptional transportation services to our communities and stakeholders.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

Hire car service commences

1942

Acquisition of Parramatta Villawood Bus Service

1958

Acquisition of Campbelltown Bus Service

1965

Paramatta Villawood Bus Service sold

1978

Riverstone Bus Company acquired

1984

Busways' corporate name established

1988

Peninsula Bus Lines acquired

1994

Busways is a key transport provider at the Sydney 2000 Olympics

2000

Busways wins SMBSC1 in Western Sydney

2012

Busways 75 years

2018

Busways wins AV Trial contract

2018

Cooee Busways launches in North Coast

2019

Our expertise

Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.

  • Public transport
  • On Demand
  • Bus charters
  • Customer experience
  • School buses
  • Network planning
  • Scheduling
  • Asset management

I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.

Byron Rowe
Managing Director

Company plans and policy

The following plans guide us in our daily operations to ensure we deliver quality services to our customers

The latest at Busways

Contactless payments

Contactless payments are rolling out to Western Sydney buses

Aug 9, 2019, 11:36am

From Monday 12 August, Opal readers on our Western Sydney buses will be updated to read contactless payment cards. If you have an American Express… read more

BusBot has been transporting residents around the village. Photo: Mitchell Franzi

BusBot provides on demand service in Coffs Harbour's Marian Grove Retirement village

Jul 15, 2019, 10:03am

BusBot is now operating in Toormina’s Marian Grove Village and is the first automated shuttle in the world to provide an on demand service in an… read more

Opal Card being used on bus

Opal fare changes from 24 June

Jun 24, 2019, 10:55am

As of Monday June 24, Opal fares will increase in line with the Consumer Price Index while the weekly cap will be reduced to $50 for adults and $25… read more