Our company

At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.

For over 76 years, we’ve delivered a professional, reliable standard of service across our contracted regions including Western Sydney, the Central Coast and North Coast.

With a team of over 1,500 people, committed to transporting over 21 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.

  • +1500 employees
  • 16 bus depots across NSW
  • +21 million customer journeys
  • Australian family-owned
  • Third generation leadership
  • +750 buses in fleet

Busways’ vision is to provide exceptional transportation services to our communities and stakeholders.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

Hire car service commences

1942

Acquisition of Parramatta Villawood Bus Service

1958

Acquisition of Campbelltown Bus Service

1965

Paramatta Villawood Bus Service sold

1978

Riverstone Bus Company acquired

1984

Busways' corporate name established

1988

Peninsula Bus Lines acquired

1994

Busways is a key transport provider at the Sydney 2000 Olympics

2000

Busways wins SMBSC1 in Western Sydney

2012

Busways 75 years

2018

Busways wins AV Trial contract

2018

Cooee Busways launches in North Coast

2019

Our expertise

Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.

  • Public transport
  • On Demand
  • Bus charters
  • Customer experience
  • School buses
  • Network planning
  • Scheduling
  • Asset management

I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.

Byron Rowe
Managing Director

Company plans and policy

The following plans guide us in our daily operations to ensure we deliver quality services to our customers

The latest at Busways

Theatre on a bus

Hold on to the handrails: the show has begun

Feb 27, 2020, 6:55am

City of Sydney’s Art & About program promises ‘art in unusual places’ and that’s exactly what attendees get when they board a suburban Busways… read more

Passenger paying

Busways reminds all road users to ‘Be Bus Aware’

Feb 26, 2020, 12:00pm

Busways is urging everyone to stay safe and be alert on and around buses as Bus Safety Week kicked off for a fifth year on Monday. With more than 4,… read more

BusBot in the garden

Award-winning driverless shuttle BusBot begins Phase 3 at North Coast Regional Botanic Garden

Feb 20, 2020, 3:15pm

Busways has begun operating the award-winning Coffs Harbour Automated Vehicle Trial in the North Coast Regional Botanic Garden with the innovative… read more