Our company

At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.

For over 76 years, we’ve delivered a professional, reliable standard of service. We currently operate bus service contracts for Transport for NSW in Western Sydney, the Central Coast and North Coast and the South Australian Public Transport Authority in Adelaide’s Outer South.

With a team of more than 1,900 people, committed to transporting over 26 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.

  • +1900 employees
  • 18 bus depots
  • +37 million trip kms per year
  • Australian family-owned
  • Third generation leadership
  • +890 buses in fleet

We believe people need great public transport, and we relish the challenge to deliver the best experience possible to our customers and clients.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

Hire car service commences

1942

Acquisition of Parramatta Villawood Bus Service

1958

Acquisition of Campbelltown Bus Service

1965

Paramatta Villawood Bus Service sold

1978

Riverstone Bus Company acquired

1984

Busways' corporate name established

1988

Peninsula Bus Lines acquired

1994

Busways is a key transport provider at the Sydney 2000 Olympics

2000

Busways wins SMBSC1 in Western Sydney

2012

Busways 75 years

2018

Busways wins AV Trial contract

2018

Cooee Busways launches in North Coast

2019

Cooee Busways On Demand service launches in The Ponds

2019

Busways is awarded Adelaide Metro’s Outer South Contract

2020

Our expertise

Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.

  • Public transport
  • On Demand
  • Bus charters
  • Customer experience
  • School buses
  • Network planning
  • Scheduling
  • Asset management

I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.

Byron Rowe
Managing Director

Company plans and policy

The following plans guide us in our daily operations to ensure we deliver quality services to our customers

The latest at Busways

Charter bus

Free shuttle bus for Western Sydney residents going to Kimberwalle vaccination hub

Sep 10, 2021, 1:00pm

Western Sydney residents are being offered free public transport to attend their vaccination appointment at the Aboriginal COVID-19 Vaccination Hub… read more

Students receiving their packs.

Busways delivers different kind of service for students during COVID-19 lockdown

Aug 30, 2021, 6:30pm

Busways drivers are delivering a different kind of service during the state-wide lockdown, ensuring students on the North Coast of NSW keep their… read more

Wayne Holten

Connecting to Country workshops provide awareness of Dhanggati Aboriginal language and culture

Aug 9, 2021, 3:00pm

Busways’ Kempsey depot operates bus services on Dhangatti land and we pay respect to their elders past and present. Note: These workshops were… read more