Our company
At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.
For over 76 years, we’ve delivered a professional, reliable standard of service across our contracted regions including Western Sydney, the Central Coast and North Coast.
With a team of over 1,500 people, committed to transporting over 21 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.
+1500 employees
16 bus depots across NSW
+21 million customer journeys
Australian family-owned
Third generation leadership
+750 buses in fleet
We believe people need great public transport, and we relish the challenge to deliver the best experience possible to our customers and clients.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
Hire car service commences
1942
Acquisition of Parramatta Villawood Bus Service
1958
Acquisition of Campbelltown Bus Service
1965
Paramatta Villawood Bus Service sold
1978
Riverstone Bus Company acquired
1984
Busways' corporate name established
1988
Peninsula Bus Lines acquired
1994
Busways is a key transport provider at the Sydney 2000 Olympics
2000
Busways wins SMBSC1 in Western Sydney
2012
Busways 75 years
2018
Busways wins AV Trial contract
2018
Cooee Busways launches in North Coast
2019
Our expertise
Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.
Public transport
On Demand
Bus charters
Customer experience
School buses
Network planning
Scheduling
Asset management
I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.
Byron Rowe
Managing Director
Company plans and policy
The following plans guide us in our daily operations to ensure we deliver quality services to our customers
The latest at Busways
Busways thanks SES volunteers by going orange
May 20, 2020, 1:00pm
Busways’ team went orange on Wednesday 20 May to thank State Emergency Services (SES) volunteers as part of Wear Orange Wednesday – a national day… read more
COVID-19: School and route travel advice
Mar 12, 2020, 11:17am
With the COVID-19 situation continuing to evolve in our bus service areas, it is important to keep up to date with the latest travel information and… read more
Busways extends service operations to South Australia, appointed new operator of Adelaide’s Outer South contract
Mar 10, 2020, 12:55pm
Busways will expand its operations to Adelaide's metropolitan network after appointment by the South Australian Government, Minister for Transport,… read more