Our company
At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.
For over 76 years, we’ve delivered a professional, reliable standard of service across our contracted regions including Western Sydney, the Central Coast and North Coast.
With a team of over 1,500 people, committed to transporting over 21 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.
+1500 employees
16 bus depots across NSW
+21 million customer journeys
Australian family-owned
Third generation leadership
+750 buses in fleet
Busways’ vision is to provide exceptional transportation services to our communities and stakeholders.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
Hire car service commences
1942
Acquisition of Parramatta Villawood Bus Service
1958
Acquisition of Campbelltown Bus Service
1965
Paramatta Villawood Bus Service sold
1978
Riverstone Bus Company acquired
1984
Busways' corporate name established
1988
Peninsula Bus Lines acquired
1994
Busways is a key transport provider at the Sydney 2000 Olympics
2000
Busways wins SMBSC1 in Western Sydney
2012
Busways 75 years
2018
Busways wins AV Trial contract
2018
Cooee Busways launches in North Coast
2019
Our expertise
Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.
Public transport
On Demand
Bus charters
Customer experience
School buses
Network planning
Scheduling
Asset management
I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.
Byron Rowe
Managing Director
Company plans and policy
The following plans guide us in our daily operations to ensure we deliver quality services to our customers
The latest at Busways
Tapping off cash payments - Busways' Western Sydney buses are going cashless
Oct 16, 2019, 1:34pm
From Monday, October 28, Busways’ Western Sydney buses will no longer accept cash payments. Tickets previously purchased from drivers will no longer… read more
Busways recognised by NSW State Government for 5 Lands Walk support
Sep 13, 2019, 8:20am
Busways was recently recognised by the NSW State Government for its support of the Central Coast's 5 Lands Walk. Busways was presented with a… read more
Contactless payments now available on Central Coast and Western Sydney buses
Sep 9, 2019, 1:59pm
From today, customers can now tap on and off using your credit or debit card on Opal readers in buses within our Central Coast network. Western… read more