Our company
At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.
For over 76 years, we’ve delivered a professional, reliable standard of service across our contracted regions including Western Sydney, the Central Coast and North Coast.
With a team of over 1,500 people, committed to transporting over 21 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.
+1500 employees
16 bus depots across NSW
+21 million customer journeys
Australian family-owned
Third generation leadership
+750 buses in fleet
Busways’ vision is to provide exceptional transportation services to our communities and stakeholders.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
The Busways story
Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.
Hire car service commences
1942
Acquisition of Parramatta Villawood Bus Service
1958
Acquisition of Campbelltown Bus Service
1965
Paramatta Villawood Bus Service sold
1978
Riverstone Bus Company acquired
1984
Busways' corporate name established
1988
Peninsula Bus Lines acquired
1994
Busways is a key transport provider at the Sydney 2000 Olympics
2000
Busways wins SMBSC1 in Western Sydney
2012
Busways 75 years
2018
Busways wins AV Trial contract
2018
Cooee Busways launches in North Coast
2019
Our expertise
Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.
Public transport
On Demand
Bus charters
Customer experience
School buses
Network planning
Scheduling
Asset management
I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.
Byron Rowe
Managing Director
Company plans and policy
The following plans guide us in our daily operations to ensure we deliver quality services to our customers
The latest at Busways
Contactless payments are rolling out to Western Sydney buses
Aug 9, 2019, 11:36am
From Monday 12 August, Opal readers on our Western Sydney buses will be updated to read contactless payment cards. If you have an American Express… read more
BusBot provides on demand service in Coffs Harbour's Marian Grove Retirement village
Jul 15, 2019, 10:03am
BusBot is now operating in Toormina’s Marian Grove Village and is the first automated shuttle in the world to provide an on demand service in an… read more
Opal fare changes from 24 June
Jun 24, 2019, 10:55am
As of Monday June 24, Opal fares will increase in line with the Consumer Price Index while the weekly cap will be reduced to $50 for adults and $25… read more