Our company

At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.

For over 76 years, we’ve delivered a professional, reliable standard of service. We currently operate bus service contracts for Transport for NSW in Western Sydney, the Central Coast and North Coast and the South Australian Public Transport Authority in Adelaide’s Outer South.

With a team of more than 1,900 people, committed to transporting over 26 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.

  • +1900 employees
  • 18 bus depots
  • +37 million trip kms per year
  • Australian family-owned
  • Third generation leadership
  • +890 buses in fleet

We believe people need great public transport, and we relish the challenge to deliver the best experience possible to our customers and clients.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

The Busways story

Our story is one of pride, diligence, teamwork and reliability. What began as a single-man operation with one car servicing one suburb has grown into an extraordinary transportation company with a reputation for quality, reliability and innovation.

Hire car service commences

1942

Acquisition of Parramatta Villawood Bus Service

1958

Acquisition of Campbelltown Bus Service

1965

Paramatta Villawood Bus Service sold

1978

Riverstone Bus Company acquired

1984

Busways' corporate name established

1988

Peninsula Bus Lines acquired

1994

Busways is a key transport provider at the Sydney 2000 Olympics

2000

Busways wins SMBSC1 in Western Sydney

2012

Busways 75 years

2018

Busways wins AV Trial contract

2018

Cooee Busways launches in North Coast

2019

Cooee Busways On Demand service launches in The Ponds

2019

Busways is awarded Adelaide Metro’s Outer South Contract

2020

Our expertise

Busways is a transport solution provider that partners with Government agencies to bring innovative, reliable and flexible services to the Australian people. We’re unencumbered, flexible and fast with a leadership team that is both forward thinking and responsive to the changing nature of the domestic transport industry.

  • Public transport
  • On Demand
  • Bus charters
  • Customer experience
  • School buses
  • Network planning
  • Scheduling
  • Asset management

I have never felt more positive and assured of our future as a transport leader. We have the right team and approach to achieve a new level of transport service, providing solutions to our clients, stakeholders and, most importantly, the communities in which we operate.

Byron Rowe
Managing Director

Company plans and policy

The following plans guide us in our daily operations to ensure we deliver quality services to our customers

The latest at Busways

Opal card

Opal fare changes from 5 July

Jun 22, 2021, 4:46pm

As of Monday 5 July, Opal fares will increase 1.5% in line with inflation expectations. The $50 ($25 concession) weekly travel cap will remain in… read more

Transport Connected Bus Program image

Real-time trip updates and digital timetables for Parkes, Forbes and Grafton

Jun 11, 2021, 12:37pm

Parkes, Forbes and Grafton bus customers can now plan bus trips and make better-informed travel decisions using digital timetable information and… read more

Busways' electric bus

Busways charging ahead with world first order of Custom Denning electric buses

Jun 10, 2021, 1:00pm

 Busways is the first bus operator worldwide to purchase new electric buses from NSW bus manufacturer Custom Denning. The first locally manufactured… read more