First Time Travel

If hopping on a Busways bus is a new experience for you, you'll be pleased to find that getting from A to B with us couldn't be easier! The following information will help you on your way.

Where to get a timetable
You can pick up a Busways timetable from any Busways depot, bus drivers, information centres and some other trip attractors. Or use the Timetable Search facility and search for the service you require. Major bus stops display the relevant timetables.

Please note that on public holidays bus services operate on the Sunday schedule.

Tickets
Tickets can be bought directly from the driver, or you can pre-purchase tickets (Sydney Metropolitan areas only) see the Tickets page for details. They come in a variety of types, all of which are outlined on the Tickets page. Just tell the driver where you want to go and he will know which ticket is best for you.Please have the correct fare ready for the driver when possible and remember to keep your ticket handy for the entire bus journey as inspectors regularly check passenger bus tickets.

Concessions
Busways offers a number of concessions as well as free school bus passes to students. To find out if you are eligible, check the list of concessions on the Fares page. Additional discount tickets for families and students can also be found on the Tickets page. Details regarding the School Student Transport Scheme can be found in the Schools section of this website under School Bus Passes.

Catching a bus
When you see your bus coming, signal to the driver with a wave and stand back away from the road. Before you board make sure there's no one getting off first!

Tell the driver where you are going and show your concession card or complimentary pass before the driver prints your ticket. Payment is by cash only, unless you hold a pre-purchased ticket and it always helps if you have the correct (or small) change out ready to pay.

If you have a stroller or shopping trolley, please put it in the designated storage racks at the front. If you need some help, our friendly drivers are always happy to lend a hand. Some of our buses have fold down seats at the front so you can sit there and keep your stroller parked right next to you. If not, use the storage racks, find yourself a seat and enjoy the journey!

When you want to get off, press the button located on the hand rail bars, or pull the buzzer cord from the top once. For your safety we recommend you remain seated until the bus has arrived at the stop.

Sometimes the bus for your journey home may leave from a different bus stop. Usually the stop is located nearby on the other side of the road; however some routes may loop back on another road so please ask the driver if you are unsure.